The food is good, service terrible! Waited close to 15 minutes for coffee, then never got a refill. There were only 4 people in the whole place. Ordered a soup, was told it came with toast, it did!!! But was charged $7.75 for 2 pieces of toast with a bit of cheese....and when disputed the waitress was nowhere to be found??? Then the lady taking payment forgot to add my membership discount. The Mattress Factory is a great place, just eat elsewhere. The Coca Cafe staff at the location are horrible. 1 coffee, 1 sandwich, soup and toast, $30+tip....not bad if the staff was great.