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  • This location is NOT closed. Just new owners so new name, Beach House. I have to comment on a few things. I have been going to Halfshell for years and my most recent experience left me questioning if it would be my last. My best friend scheduled their engagement party there weeks before the event night. She confirmed the details with a manager several times. She showed up, no tables were ready or blocked off, people were sitting in the section that She had paid money to reserve and our friends had to ask them to move! Our friends felt guilty so they sent the people a bucket of beers. That is the job of Halfshell/Beachhouse dont you think? Strike 1. We move on to order drinks. It says fully stocked bar. Ya right. Only if you bring your own! This place was out of everything we tried to order, then the bartender, Jared, informed us he could make the shots we wanted because his friend brought a bottle of Jagger because thats what he drinks. Strange? Definitely. Strike 2. The service for the party was awful. We had one waitress for a party of 30 (again this party was booked for weeks) and kept being told they were under staffed.. Ummmmm Shouldnt they have prepared well in advance for it? Strike 3. And my last and final straw was with them over charging my credit card by $13! Our total for the night was $21. We left a $6 tip bringing the amount I signed on my credit card tab $27. I usually check credit cards within a couple days after going to a restaurant for this reason but it was a busy week. I checked yesterday. The card was ran for $40! When I very politely called and spoke to the manager, Erin, she was very apologetic and nice and assured me they would make it right. Offered a gift card. I politely declined (knowing it will be a very long time before I go back here again) and asked to come pick up my cash instead. Her excuse is what bothered me most... sometimes wrong numbers get pressed. 4 and 0 are nowhere near 2 and 7 on the screen! My opinion is that this happens often and they hope people don't notice or call to correct it. If the service hadn't been so crappy and the bar HAD been fully stocked like it should be on a friday night when they know a large party is scheduled, I probably wouldn't have called either. Pay with cash if you go!
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