| rev:text
| - This used to be 4 stars, but last night things took a dive...
Here's why.
We've eaten at Benihanas 5 times in about the last year. None of these times involved sharing a table with "questionable" people. Let's just say they appeared to be oblivious to the fact that anyone else was in the room. I don't want loud braggarts at my table. I simply do not want to see fat parents let their fat kids suck down 4 sodas each. It made me feel complicit in the poor upbringing of those kids. There was more, but this was the first time we'd had to share a table with people we completely disliked. There happened to also be possibly the noisiest woman on the planet in the dining room at the same time. It made our experience less fun.
Not the restaurants fault, but it's something to consider.
Now, onto the next reason... Somehow, and for some reason, they did things out of order this time. They served the soup, the the shrimp and fried rice, then the salad, then the entree, and finally the vegetables.
Issues with this: (1) Mostly because I am used to soup, salad, shrimp/rice, vegetables, entree, dessert. (2) They didn't serve dessert. It wasn't offered. Nobody asked for it, so I thought maybe they took the free ice cream off the menu. We did get ice cream because my daughter had a birthday. I've got to check on that for future reference. (3) My entree, (The Trio which has Filet Mignon, chicken and shrimp) was prepared first, alongside someones lobster. I was served all 3 of my meats before my daughter's entree was even started. Before I was halfway done my food was cold! This is not how it's ever been done. Plus, I don't think I actually got a filet this time. It was a pretty crappy cut of meat
Then there was a consistency issue between the chef we got this time than any other time. This chef was stingy on the salt and soy sauce and butter. Which is ok in my book, but restaurants need to keep it consistent.
Last reason, and this may have been done before and my husband never noticed, but they add a tip to your bill, even if it's just 2 of you. And it's a small line item. Nobody points it out. I happened to pay in cash and they gave me the kind of change you would get if you needed to leave a tip. Whether true or not, it appears they are trying to get extra tip out of the customer. And that's bad.
We'll give them one more shot before we write them off entirely. As I said, this was pretty good before.
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