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  • I have been coming into this Starbucks lately because it's convenient. Cathleen is usually the barista. It's really an unpleasant visit, due to the fact I don't like hearing negative gossip. She is always complaining about being tired etc... I made a mistake on my order, I apologized and asked her if she could fix it. She said nothing just gave me the angry maybe look and said it will be .60 cents more for the changing milks. I said ok no problem. I never get treated at Starbucks like that or anywhere. Maybe they should teach a class there on body language and guest service.
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