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  • I origionally gave them a 5 star review! They were good, but then they started getting worse. They can't even write down appointments anymore. I have gone there a few times where I had my appointment at a certain time and then I came at that time and even a little earlier and they say "sorry can you wait 1 hour". what?? I had an appointment. This situation happened 3 times. Today, the day I decided to take back my 5 star is because I had an apointment at 5 pm I came in at 430 to choose color, say hello to my nail guy. I realized he had just started on someone. I said "how long will I have to wait after my appt. He didnt even know about my appt!!!!! The lady he was woking on had a appt at the same time as me. The owner usually takes down the appointments. Anyways, I ask again, how long will I wait. Mind you, I made my appt at 12pm and asked if I can come at 5. He said he doesnt have time for me because he has to go to a show at the luxor. I got so upset! 1. it was an emergency because my nails broke. 2. I had made my appt 5 hours in advance. 3. how are you going to book 2 people at the same time for the same person??? I am done with this place.
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