I haven't come across anything even close to their attitude which has shown no concern at all for my time. They retained the car for a repair for which they had no parts in stock to only discover that after 5 hrs when actually the repair was supposed to be performed already. Which from the discussion I had seemed like completely normal to them. Well, if every similar experience would be the same, I would need to double my life time or my day from 24 hrs to 48 hrs to be able to accomplish everything I need. The entire experience told me that they don;t care at this time about customer satisfaction..