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  • I had gone 5 years without stepping on to a US Airways flight. They treated me so badly back in 2007 that I swore to never give them another dime. This coming from someone who travels constantly and practically lives on airplanes. HOWEVER...I was on a work trip to Phoenix and really, really needed a nonstop flight back. Enter: US Airways. Hesitantly. Now, this experience solely reflects their A319 aircraft, which was clean and fairly comfortable like most Airbus planes. Also, like most Airbus planes, it was quiet. Generally, I prefer Airbus to Boeing from a comfort standpoint. But that's beside the point. The crew is what really made me upset on my last several US Airways experiences. I felt like none of them deserved a job, and I was hell bent on making sure my money didn't help them keep theirs. Low and behold, the staff on US Airways were completely different in 2012 than they were in 2007. Friendly, helpful...just about as much as you could ask of a crew on a US-based airline in the 21st century! I'm a high-up frequent flier on American, so most of my business will still go to them, but US Airways has now jumped above United and Delta as far as where I rank the "Big 5" airlines in this country.
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