I honestly love love Korean Barbecue. It is my absolute favorite thing to do! Tofu hut is a great place to get KBBQ. I love this place. The meat is great, the marination is a little sweet but Americans would love them. The meat that they give you is frozen. Like they had a frozen block of meat and cut them right before they give it to you so the meat is frozen when they bring it to you.
The salad is great, a little salty but still good. A long with the kimchi, salty but good. Their other sides are pretty good as well. I love love the pickled cucumber.
And I don't know if it's an Asian thing or it's just them but they're very "not attentive" if that makes sense. Like they could careless about their customers. Every time we asked for something, they always give us this "ugh, again?" face. I'm Asian myself and I've worked with a lot of customers but I would never do that. They're stingy and doesn't want to give you the food. I had to order brisket and beef tongue like 3 times before I got them. If they were busy I would understand but no one was there. They just seemed very careless.
Food quality wise, it's very good and delicious.
Customer service wise, it was pretty bad.
They charged us the 18% gratuity and there was only 4 of us in our party so that's another thing. I don't mind tipping at all, I really don't. I do it according to the service that was provided but the service was pretty bad.
Usually I give more then 18% but since they want just 18% I just let them.
If you're looking for good food and don't care about service, I say go for it!
If you want service and don't want to cook your own food, I say pass.