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  • Melissa.... 1) Is rude/unprofessional 2) Does not respond in a timely manner to questions/concerns 3) Does not communicate effectively (provides one word answers) 4) Will not refund your money if you are dissatisfied with her services We should have been more careful from the beginning.... During our initial conversations/communications with Melissa we felt that she was very short/rude/unprofessional. Unfortunately she has the only Shiba rescue in the area that we are aware of.... so we decided to pursue an adoption with her anyway. We paid Melissa a $250 adoption fee and brought a Shiba home with us. After a week of the dog attacking me, my girlfriend and our other dog (she would charge our dog and aggressively attack him without being provoked), we realized that the dog was not going to be a good fit for our home. While this was occurring, we made several calls to Melissa. She almost never answered her phone and she was untimely in her responses. Email communication with Melissa was also poor at best. She often responds to questions with one word answers and her tone is consistently rude. After bringing the dog back we asked her to find us another Shiba for our home. She sent us one picture of a Chihuahua/Shiba mix within a few days and we let her know that we were not interested. During the following month we received no unsolicited status/communication with Melissa. We queried her a few times during the month for updates - each time we were met with an unprofessional attitude... After dealing with her rude/unprofessional attitude for this long, we decided to request a full refund. Unsurprisingly, we were again met with an unprofessional attitude.... Response to our request for a refund: "Adopting a rescue dog is not like going to a store, buying jeans, deciding they don't fit right and returning them for full refund. You were told up front there was no refund and you will not be receiving one." I would not recommend this business to my worst enemy....
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