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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Okay so, about 6 months ago my family was looking for 2 cars. A new car for my mother and a first car for me. My aunt decided on a vw so they went and looked around and chose 2 brand new jettas!! Cutest cars ever in my opinion. I wasn't there the day they purchased the cars but I was told the salesman that was working with them was very nice, professional and funny. We were so happy for 2 new cars and excited on how good of a deal they got. About 2 months later we went in for the cars to have their first service check up or whatever. One of the cars has a handle on the side of it to adjust the seat, it snapped off in weeks of having the car. The other had a rattling noise when you would drive it. We took the one that had the rattling noise in first. We got there early around 1 pm and walked in to the service counter, the employees sitting at the counter were rude.. Had the meanest look on their faces and the shittiest attitudes. Let me just start of by saying that I work in customer service and if I were to ever treat a customer like that I would NOT have a job. We talked to a salesman about the issue and he kind of had a "well what do you want me to do" look on his face. We told him, gave him the key and sat down to wait. I kept looking over and seeing the mechanics, salesmen doing nothing but conversating. We didn't get a new car or pay this much for service for you to sit there and not do a thing. He kept walking around looking for something to do as we are sitting here waiting for apparently no reason. After waiting about a hour & 45 minutes. He finally comes over and tells us the problem and that he will order the parts to fix it and he will let us know when the parts come in. We thanked him and left. We got out to the car and they didn't clean it or anything? So it took them 2 hours to figure out a missing piece in the air conditioner vent. We were irritated but carried on with our day. We haven't had the time to go in to get the part replaced yet. I can give them props for the free donuts! Good dealership with rude employees. Well at least the ones working in service. They need to hire people that actually enjoy their job.
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