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| - Let me start by saying I think I just had a subpar experience. This is a little lengthy, but hear me out.
I went here with 4 other adults. Three of us arrived and sat and the other 2 joined within about 5 minutes. We waited hardly any time for someone to take our drink order, but there was a significant wait for our order. I order the pancake breakfast with eggs over hard, bacon, and I tried to order home fries with no onions. I was told that was not possible to do without onions. I asked if there were any potato options without onions and she said no. So I asked if I could get corned beef hash instead and she was going to charge me as a side (full price, not a sub price). I didn't want to tack on an extra $5.25 to my price and didn't think that was completely fair so I passed. The options I was given were a side of tomatoes or fruit, which I didn't want either. I asked if I could just get extra bacon and she agreed. I feel like these are pretty lame options just because someone doesn't like onions, but such is my life. Then after asking for bacon the waitress said "there are onions in the corned beef hash anyway." Uh, ok. Not sure why that wasn't mentioned when I asked to get them. That would have saved a lot of back and forth.
The food finally arrives and it looks great. The syrup on the other hand.... not good. It came with 2 very large pancakes and I was given 2 small packs of kraft syrup. The syrup was nasty. It was thicker than honey and had to be spread with a knife. My mom had the same meal and told the waitress, "um the syrup...." and she interrupted and said "oh, I know what you're going to say" and quickly walked off. She came back with a pack warmed up from hot water. It made no difference at all. Hot or lukewarm, the syrup was thick and nasty. It was a below average pancake experience, which I didn't know was even possible. To make this not a complete bitch-fest, the eggs and bacon were cooked right at least.
The waitress was busy and believe me, I have very reasonable expectations from servers since I used to work in a restaurant. She was very short with us. She was foreign so I know that is a factor, but sometimes you need to show some empathy when you have to tell someone bad news, or when they ask things from you.
I have heard such great things from Weiss deli that I was looking forward to eating here, but was let down. If I could make a recommendation to them would be to have better syrup, and able to pour from a container. The syrup was so thick and messy (and not tasty) my hands were sticky, and the bathroom was locked so I couldn't wash them.
I would come here again, but I wouldn't order the same thing. I tasted my husband's french toast and it was very good. He had strawberries and whip cream on them so he didn't use the syrup. I noticed most of their food had onions, so I think my choices would be limited if they won't let me hold the onions. I'm not in a hurry to come back though.
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