I always have always thought that J. Crew has had stylish and high quality clothing, but I never knew the customer service could be so good. I recently went in on a search for skinny khaki pants, and after exhausting other options in the mall, a sales associate at Nordstrom suggested J. Crew. I entered and was politely greeted. After a few moments of searching, a sales associate approached me and asked if I needed help. I told her my situation, and she went into the back and grabbed a pair of my for and size. She proceeded to grab me a fitting room, and waited as I tried them on to make sure they were the correct size and fit, even picking out shoes for me to try on with the pants. She helped me choose the right style that was best for me, gave me her opinions and suggestions, and couldn't have been more helpful and friendly. I never thought a shopping experience could be so enjoyable, therefore J. Crew has earned a life long customer.