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  • Picture this, I am a 10 + year plus T-Mobile customer, I am at the register and preparing to pay upfront/ no monthly billing the $ 689.00 each for two S7 wireless devices. FYI, this price exceeds what the local retail stores are charging for the same device. Associate mentions nothing about additional fees during the product selection process, once at the register, I am told" Oh, T-Mobile has re-introduced the upgrade fee, you will need to pay a $ 20,00 fee for each device". When I politely challenged why I would pay T-Mobile a fee to remain their customer, the associate stated there was nothing he could do. Yes, there was, he could both devices back in the lock-up. I will be shopping around for a new wireless provider.
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