I have been using Progressive Pest Control since 2008. One of my clients recommended them. I am now moving to my third home since then and I already called to move their service there. Their service people are so nice, polite and fast. I know them by first name too. They care about my dog (in fact, all of them have been dog owners too) and I really appreciate that they will advise me if they think something I am doing or my neighbors are doing will cause me more to have more bugs. FYI - haven't had a bug (except a fly or moth) in this house since I moved in on 10/4/13. I recommend Progressive Pest Control wholeheartedly!