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  • Stopped in here for a quick dessert after having some pizza nearby. Since my friend and I had never been in Toronto before, I looked at the previous reviews for this place and it seemed decent enough so we decided to come. Once we entered, the atmosphere was welcoming and pleasant. We were seated and when the waiter came by I asked for the toffee pudding and a hazelnut cappuccino. As soon as I uttered the words "hazelnut cappuccino," the waiter gave me a look and asked nastily, "And where do you see that on the menu?" as though I was five years old. Unbeknownst to me, apparently flavored cappuccinos are a little harder to find in Toronto then in my native New Jersey so I guess I was ordering something that wasn't on the menu, but certainly there was a friendlier way for the waiter to handle my request. He could have just said, "I'm sorry but we do not offer flavorings, only plain cappuccino" with a half-smile and that would have sufficed. Instead, I was left with a bad taste in my mouth, despite the regular cappuccino being decent (small as it was for $4+). The toffee pudding was good, not great, and the vanilla ice cream on the side was the size of a large tablespoon, way short of a typical scoop served with desserts. And of course as I was finishing up the dessert and some diners around me were finishing up their late dinners, this friendly waiter seemed to disappear without any warning. Then after a few minutes, a nice younger gentleman took his place and handled our checks. Since the young man was pleasant, I gave my usual tip but truth be told, I was not impressed with the way I was treated by the original waiter. What these businesses always fail to realize is that one member of your staff can make or break you. If I'm in Toronto again, I will NOT be returning because I want to have a nice dessert, not a lecture about what is or isn't on the menu.
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