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  • We have 2 business accounts with NSB. No complain about the bank per sé but their staff lack manners. I am a grown man, father and grandfather and do not appreciate my attention being called out loud across three tellers and in front of other customers like Amy S. does at the Russell and Fort Apache branch. Not nice at all. If you have something to say, you walk to me and say it personally in a polite way with a smile and a respectful tone. We selected NSB because the branch is close by our house and our offices. I've been banking for 10 years with them, they still act like they don't know me. Same poker face every time. Serious training needed.
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