Hi brides,
Just wanted to let you all know that I cannot recommend the Encore Quartet. Incredibly unprofessional. They were hired to play essentially 4 songs at my 20 minute wedding ceremony (and some pre-ceremony selections I did not choose). The song that they were supposed to play just for my husband and his parents as they walked down the aisle? Yeah, they played it for the entire bridal party too. We had 14 people in our bridal party! And the song was very special to my husband and his parents- it was Edelweiss. What we wanted for the bridal party was the more fun, bridal party-appropriate, "I'm Yours" by Jason Mraz. Hearing Edelweiss for 10 minutes was NOT how we wanted to start off our wedding ceremony.
When I e-mailed the quartet, and mentioned my concern (in a very polite way, by the way), I was told to "call in to discuss." Well, I was leaving for my honeymoon that day. There was not even so much as an "I'm sorry we forgot to play 1 of your songs."
When you hire people to play 4 songs, and they only play 3, that is a HUGE problem in my book. And the way it was handled (NOT handled) after the fact means that I cannot recommend them and I actually think you should book any of the other wonderful Valley-area quartets instead.
So just a recap: hired to play 4 songs- only played 3- did NOT apologize- and we tipped the customary $20 a musician. Absolutely unprofessional. BEWARE!