| rev:text
| - This didn't go so well...YIKES!
Let me start from the beginning. . .
I made a reservation for 8 girls. It was a very special night for us--one of our very best friends just found out the sex of her baby, and wanted to reveal it to all of us together.
Things started off pretty slow, and by slow I mean I had to SHARE MY WATER with my neighbor (not big in the sharing game). Secondly, it took about 10 more minutes before I got to order my glass of wine. (This girl is thirsty)! Thank God for the big stack of bread they brought out--that cooled me down. Time to order...Since I had a work function before dinner, I wasn't that hungry so I asked my water buddy to share a meal with me. Lo and behold the menu says it's an extra $5 to share. WTF, but why? Needless to say, we decided to order separately- I got a small side Caesar and she really wanted the tortellini but right before we ordered they ran out. DARN. They had cheese ravioli though so she just asked for that but with the tortellini sauce-pretty close! Ravioli was $13 and the tort was $15, so we assumed she would just be charged the $15. Stay tuned for how that turned out. Salads came out and mine is a dinner size (not what i was expecting clearly) but the server then tells me that there is only one size. (I would have just not ordered one if I would have known). Then our entrees came out. I tasted her ravioli and it was great, no complaint on the quality or taste of the food. It was legit DELISH! But this is where things go downhill. . When the bill comes out - (by the way they don't have a POS and there is absolutely NO SPLIT CHECKS, real cool) - we look it over and see that her ravioli is $21, so we ask the server how this happened (it's about the price of the 2 entrees together)! She replies, "Well since you switched the sauce its an up-charge of $5, and since you got the caesar thats another $3." Jesus, Mary, and Joseph -- yea I was beyond shocked and ticked off--and this was not even including my "Caesar" that just so happened to be full sized.
Basically, I think it's safe to say that I won't be back which is a shame because I have been coming here for years and have never had a bad experience. :( This was not only the absolute worst service I have ever had, but never in my life have I experienced being up-charged with out being notified first.
Oh yeah, and then the server auto-grated herself 19%...I normally give 20% (even for bad service) but I think she maybe deserved 5 or 10% -- it was the service that ruined this experience in its entirety.
The one good thing that came out of this is ... It's a GIRL! and I got to spend time with my friends.
Bye Felica,
xoxo
Allison
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