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  • We used to love this place but it's slowly going down hill. Perhaps they are just getting too greedy. I ordered my go-to, a meatball sandwich, the other night with extra sauce on the side. I noticed that the total was more than usual and when I looked at the check I saw they charged $2 for an extra side of sauce that they didn't even bother to put in the bag. When I returned to request the sauce that I had paid for, the gave me a very very small container. When I made a comment about the size the lady lied and said they also added extra sauce to the actual sandwich, which they did not. I understand policies change but at the very least the person taking my order could have let me know about the price increase. Its only $2 but that's not the point. It's just disappointing when perfectly good restaurants stop caring about customer satisfaction and begins worrying more about the bottom line. If they are so worried about making a few extra bucks on some sauce, it makes me concerned that perhaps they are also cutting corners with the quality of ingredients in their kitchen.
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