Disappointed ... went to get a bagel and the one I wanted was not available but were in the oven and would be 10-15 min ... but if I'd like they have a day old bagel that once toasted would be perfect. I said no thank you and that I'd be happy to wait the 15 min for a fresh bagel. Paid for my order went and sat down and low and behold 2 min later they brought me my bagel. My initial thought was great maybe they were off on their time but once I took a bite I realized nope this is a day old bagel .... the butter they put on it wasn't even melted. Unfortunately I had already left the store so I couldn't let them know. Ugh!!! This made me sad.