This is the worst customer service I have experienced in some time. Not only was their 1800 number unreachable, but when i dial their local number, I am placed on hold for over 20 minutes each time.
If you're lucky enough to get a representative on the phone, you will quickly realize how rude and unproffesional they are.
The icing on the cake is that none of their contractors assigned to our account came to show up or even call. The three contractors they provided us with were also unreachable from our end. It has now been almost one week without air conditioning during a heat wave.
Would recommend Comcast's customer service over this group of incompetent clowns. AVOID AT ALL COSTS.