Recently ordered from the store. My 3 1/2' piece of glass ended up into a many pieces. I contacted Ashley and the representatives had told us 3 different things.
1. Called ups and they will handle it.
2. We will send send you a new piece
3. Sorry we are just going to send you a refund so you can buy glass from someone else.
I am sitting here with a bunch of broken glass and getting the run around with what seems of empty promises of a refund or solution.
I consider this to be unacceptable.