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  • Worst customer service I ever experienced since I moved to canada. The short asian lady clearly needs to learn how to interact with customers. I arrived around 10:15 pm when the lady informed me that the "west Indian" side of the restaurant was closed. Not sure how I was suppose to decipher that there was a West Indian side and a Chinese side from the name of the restaurant. It seemed she was already annoyed at the gods before I arrive because her attitude was atrocious! I sat by the bar and watched as she continued to serve other patrons for 15mins before me and my partner decided to leave. A male employee seemed willing at one point to assist me but was definitely too busy to take my order. Honestly if Ritz didn't close at 10pm I wouldn't have even known that this place existed. My first and last time going to that restaurant and I will surely share my experience on other social media platforms. Brief recap. 1. Poor customer service. 2. Unwelcoming atmosphere 3. Lack of staff 4. Will not be returning
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