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  • I can only share what MY experience was.....and the owner asked me not to reveal my experience, therefore I will. I received a Groupon massage and was told if I wanted to use my debit card to tip my therapists, I would be charged $1 per $10 to cover the costs the spa incurs for the transaction. When I balked at this, the guy at the desk explained that they encourage clients to use cash to avoid these fees in addition to what the therapist would then be obligated to claim as taxable income. So to help the business avoid fees and therapists avoid taxes, they prefer cash transactions as often as possible. Groupon asked me to review my experience and I told them my experience. I didn't look for trouble and didn't look for a way to bad mouth this company, Groupon asked for me review!! The following is a copy of the emails that followed that review. Make your own judgments. Response to Your Groupon Comment Hi carolyn, SpaMassage For You has sent you this message in response to your feedback: SpaMassage For You (spamassageforyou@hotmail.com): Can you please let me know by email on who would have said this to you as this is totally is against our company policy and we will have to reprimand the person who said this. support@spamassageforyou.com. Thank you for the feedback. We would have really appreciated if you let our management know of this before you left the building so we could take care of this right then and there so we could have recitified this immediately. Your Comment (August 14, 2013): I cannot believe you told a client that you wanted cash to avoid tax obligation-stupid and unethical. Why would you tell a client that? What if I worked for the IRS? ___________________________________________________________________ carolyn burr 8/17/13 To: support@spamassageforyou.com Hope this helps. The person who told me this was who I assumed IS the manager! He was the only man I saw there on the day I was there. Short man, I think he was bald or cut very short, and I think he had glasses but I have pretty much eliminated most details because I don't intend to go back-for the reasons already discussed. Seems that it would be easy enough to identify the person. A man, I think I was there August 5 at 1230. Good luck ________________________________________________________________ support (support@spamassageforyou.com) 8/17/13 To: carolyn burr Unfortuately you are saying things that are untrue. You dont know how we run our business that is completey on the level. Your comments without any facts or truths are uncalled for. You are exactly why small businesses fail because you say wrongful things on written forums that are completely untrue. Wish you well in the future but please refrain from stepping in my spa again or lying anout my business. For all I know u probably work for one of our competitors. Regards SpaMassage For You carolyn burr 7:05 AM To: support I will forward this outrageous email to Groupon.
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