Starbucks is pretty much the McDonald's of coffee. Not cheap but you know you will get the same thing the same way at every single location. The coffee is good, I like the dessert element they make coffee into. The food is ok and you can usually count on it being consistent and fresh. The writing of your name on the cup in TOTALLY obtuse and weird phonetic fashion has got to be something they either train them for or look for that quality when they are hiring. The staff is not ignorant and they are always pleasant and courteous. I love the new Cool Refreshers to take to yoga! Yum. I also like the new app they have which makes the whole ordering, paying and tipping process cashless. That makes it convenient and make a me more likely to search out a Starbucks.