I'm not exactly sure how many cats are going to the Paw Spa, but the one that I take there, Earl, Is usually pretty much a big mess by the time he gets there. He's a little chunky so it doesn't groom himself too well. They take very good care of him and usually about an hour or so later he comes home smelling and looking fantastic. They do an exceptional job there and I will always be a customer. Thank you Paw Spa.