Just recently came here for my daughter's very first dental appt (a little over 3yo), and I was very happy with how it went. The dental hygienist was very patient with my LO...esp during the xray portion. She wasn't able to get the back teeth, but didn't push the issue or try to force it.
Dr Crystal was also really patient with my LO, and seemed like a really nice dr/dentist. We'll definitely be coming back here for our pediatric dental needs.
This is pretty common it seems at most dentists now, but they had the tv screen on the ceiling thing, and a selection of movies for the kiddos to choose from (and of course they had Frozen if your LO is still into that movie, like mine!).
The only thing, is the waiting room is a little small, and if they're busy can feel pretty tight.
Overall though, a great experience.