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  • This place is just terrible. I don't know if we showed up when they were busier than expected, or what. But everything from the food, the service, the ambiance, was a disaster. A long-standing complaint about the previous tenant, Mekong River, was that the interior was in dire need of updating. I had heard that they were planning a renovation, but instead I guess they closed up shop, and Lotus Thai House moved in, without taking on any of the planned renovations. I came with a groupon with my wife, daughter, and in-laws. It was stifling hot inside, apparently the two wall A/C units were not up to the task of cooling off the dining room. It took about 10 minutes for the waitress to finally come over to take our dinner order, never bringing us water (until we asked), or even stopping by for an initial drink order. I don't remember what everyone ordered, but I got the pad thai, and we ordered a tofu triangle appetizer for the table. The app came out relatively quickly, but I would have rather eaten a plate of cardboard. They were bland, dry, and tasted like they had been sitting under a heat lamp all day. I know it's tofu, but I expected way more from this. My wife and her mom ordered a dish and asked to hold the shrimp. Both came with shrimp. The main courses were brought out at different times... everyone else had finished eating by the time my pad thai showed up. The waitress tried to make it up to me by offering a free dessert, which we accepted (a pretty standard fried banana egg roll with ice cream), but there is no way I would come back to this place if you paid me. Every other Thai restaurant I've been to in Cleveland is leaps and bounds better. Trust me, if you're in the area and want a good Thai meal, skip this place and go to Lemon Grass, High Thai'd, or even Tree Country Bistro. You've been warned.
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