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  • Probably my most frustraiting experience at a nail salon... EVER! I wanted to get gel nails for an event I was attending, I asked for slightly pointed tips and short nails. When she made my nails so pointy they ends looked like toothpicks I showed her a picture and said "I want them like this.. not so pointy and not as long as they are now." She told me not to worry that she would fix them after... I kept quiet and let her do her thing, then she filed so close to my skin that my finger started bleeding. She apologized and said she was heartbroken.. I told her it was okay but when she did it two other times I started losing my patience. Dont tell me your sorry if your going to keep on doing it!!! She was very careless when spraying the alcohol which was clearly making my cuts burn, after which she would say it would only hurt for a couple of minutes. AT that point I was very close to getting up and leaving with my nails half done . Am pretty sure she was either the manager or owner of the nail salon which only makes it worse. I told her once again that the nails were too pointy and long.. her reply was: "oh no they are not too long". If I am saying they are too long for me its because they are! You should listen to what your customers want, its their nails after all not yours. The worst part was that the lady started losing her patience with me because I kept on asking her to file them down.. I wouldnt keep on asking if you would have listened to me in the first place. She started speaking to a younger girl at the salon in a different language (am sure she was complaining...SO RUDE!), so the girl started working on my nails instead. The girl clearly saw I was furstrated and I told her "my nails are still too long and pointy, I DONT want them that way and she wouldnt listen". If it werent for her I would have left with my unfinished nails and without paying.
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