Old and tired is the best I can offer. The elevators are slow the rooms are dark and dated. The internet is slow and the remote for tv did not work. Free buffet breakfast from 6-9am started about 6:30am so I was time-crunched right away. Bathrooms are also dated and few amenities to speak of. The thermostat didn't work except on and off. It's also right next to the Hornets arena so expect crowds and traffic and noise in game nights. Enjoy!