Overall we enjoy the food here, but the service is notoriously bad when they are busy. This last visit my boyfriend had to repeat the order twice only to have the drive-in woman stop answering us. After saying excuse me twice, she replied with "take your time". We asked if we had to repeat, and she said sure. We were told no ice cream, and then she recited the order back to us it wasn't what we wanted, but we just said sure back and decided to be happy with what she had decided for us. As we left the drive-in, we were not even given the shakes we agreed to. They left the window open and we're talking rudely about the woman in front of us who they had asked to move up. We are considering not returning to this location.