As you walk in the restaurant seems busy, but I look in and it's not too packed, but we still waited a good 10min to be seated even though we had reservations. That should have been an indicator of the experience. Service is less than mediocre, appetizers were FANTASTIC, meal was EH, and dessert was very good. Service is HORRIBLE. Came in at lunchtime around 2pm and waited too long between each course. The place wasn't even packed to justify long waits. You get 1 star because no stars is not an option.