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  • I needed to have some pretty extensive work done in my backyard, including oleander removal followed by all new landscaping in those areas. I contacted Treeline Design on April 4th. Jeff came out April 19th to take a look. He said he'd get back to me in a few days with an estimate. After a couple of weeks I hadn't heard anything. On May 15th, after I had already had someone else do the oleander removal, I called the Treeline office (spoke to Tricia) to ask whether Jeff still worked there as I hadn't heard anything. I explained I still was interested in the new landscaping. In a show of poor customer service, all Tricia did was send Jeff an email (in all caps), copying me, asking for him to call me. Well not surprisingly, I haven't heard a thing. (it's now June 15th, nearly two months after the initial consultation) I'm working with some other companies, and Treeline has certainly lost any chance for a 12K+ project.
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