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  • I called around to board dogs for this Thanksgiving. Found this place which seemed fine over phone....told wife to check 'em out. it took exactly ten seconds in the door before the employees there made my wife feel uncomfortable..... they didn't say hello, instead barking at her "ARE YOU HERE TO PICK UP A DOG?" she told them she wanted to know more about the store, and they suddenly seemed disinterested, telling her "we'll get someone to talk to you" then let her stand for a few minutes while they returned to chatting casually...... a few minutes later a guy came out and again made her feel like she was taking up his valuable time. She wasn't allowed to see the play areas, apparently the tour means "partial tour." I got a very stressed out phone call stating that "there was no way in hell we were leaving our animals there" TWO OTHER BUSINESSES told us "yeah, we get a lot of business from them for that reason" after hearing our story...kind of a chronic problem, then? BUSINESS 101 guys: DON"T ALIENATE NEW CUSTOMERS! this is going to be a $300 board, and your competitor is getting our business. SO...the next day we went to Camp Bow Wow Peoria...WOW! the owner talked to Janet on phone the day before for 30 minutes! we were greeted warmly and given a full tour by a very enthusiastic young lady... AND they only charge $60/NIGHT FOR 2 DOGS VICE $83.50 + ALL THE EXTRA SERVICES YOU HAVE TO PAY FOR (play time, treats, Medicine administration, baths, etc at Pete and Macs, its ALL INCLUSIVE at Camp Bow Wow...even free bath with 4 night stay!). The day we went out to see it, The owner spoke with us for about 30-45 minutes, including talking to me about the franchise (I am looking to buy a business). Dogs are going for their FREE "get acquainted visit tomorrow in preparation for their stay over Thanksgiving. And YES, this review is getting posted for BOTH businesses! :-)
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