Last night my SO treated me (a new mom) to dinner. It's difficult for us to do dinner with a 2 month old. Nonetheless, I received an email saying they'd be offering LOBSTER BISQUE for a limited time only. That's my favorite soup. We went straight to the restaurant and to our surprise, there was no lobster bisque. No one new when they'd be serving it and had no clue why I received the email.
I spoke to the manager and told her how disappointed we were. I didn't kick or scream, I just explained how it made me feel (hormones are still in full effect I guess)
Manager was very gracious, kind and understanding. She gave us 2 vouchers to return at a later date. I thought that was so nice and unexpected.