Friday night with a group of 8. Made reservations. Table was set up for our arrival. Greeted and seated with only 2 menus and hostess left. Waited 25 min while other tables were seated and taken care of before retuning to the hostess to request service and water. Dismissive apology but at least water provided and order taken. Service was friendly but treated like nothing had happened.
Complimentary warm bread with whipped herbed butter provided. Calamari appetizer arrived 10 min after ordering and cooked well. Remainder of meal arrived just under an hour after ordering. Tried everything from pizza to pasta to veal. Overall table concensus was descent though salty food, but overpriced.
Ambience is loud and busy. Good for a boisterous group or families but difficult to have a conversation.
Honestly this feels like a family restaurant trying to be upscale by bumping up prices. Unfortunately the only competition are chains like Boston Pizza and Applebee's which aren't exactly upscale. For similar food for way more value, try Palermo's down the road.