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  • First, I would like to state this is a long read, however due to the absolutely worst and completely lack of service I had to be very clear just how inexcusable BAD this experience was. My girlfriend and I went in to the store around 230pm for a late lunch on Saturday. First, there was no one in the dining inside the store. A young African American girl was at the far end of the cook/prep area and said she would be right with us. We waited for about 5 minutes while my girlfriend saw her struggljng am attempting to open #10 can of product. She finally comes up to counter and asks if we will dining in or take out. I said it will be take out, she then replied "thats good." Next my girlfriend ordered the classic brisket sandwich special of the day and mentioned she received an email for a free birthday sandwich. The girl replied stating "well your coupon is good until the 13th so you have time to use it." My girlfriend said we will not be back before then. Next the Dickeys girl said "well that coupon is just for the sandwich and doesn't include sides." My girlfriend said she understood and why couldnt she just order sides? The Dickeys girl said with an argumentative tone in her voice "but the coupon doesnt come with sides." My girlfriend said I understand, but why can't I order sides? As the Dickeys girl was prepping the brisket for the sandwich, she had a grumpy look and then my girlfriend told her to nevermind the sides and it would only be the sandwich. As we stood there waiting, the girl started to aggressively chop the brisket, several pieces of meat came flying over the service order counter and pieces landed on both my girlfriend and me. We were standing about a foot away from the ordering counter. After this my girlfriend and I looked at each other and then walked out. I turned and said "no thanks, nevermind" as we walked out the door and went somewhere else for lunch. This was the absolutely the worst experience possible, especially at this location.
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