| rev:text
| - To be honest, the food is a two-star at best, but the bar and atmosphere lift the Vig.
Hostess desk and bartenders are impressive at a five star level. Broad, creative drinks offered and the bartenders are not only efficient but very much know their craft...and like to talk about it.
Waitstaff is unfortunately under trained. There is a prevailing sense, even a year after opening at this location, that they are always in the weeds. Shame on the managers/owners for putting the staff in a position where they must openly admit that they have not sampled the food from the other Vig restaurants nor shadowed there to bring continuity to this newest branch of a growing empire.
The food is repeatedly either blah or an outright fail. American food that defines "Ugly American." The artichoke cheese appetizer served in a cast iron skillet lacks any seasoning until you take it upon yourself to add salt to every single bite. The chips it comes with I swear would be better from a convenience store bag and simply just flavorless corn triangles. The Vig Burger is a soggy mess. The brioche bun soaks up so much juice from the toppings, meat and egg that it is nearly like a meaty French toast that was served right after dredging it in the egg batter. The bun choice isn't wrong but in order to avert the soggy status it needs to be either deconstructed on the plate or toasted to make room for the swamp. The fried chicken sandwich is flavorful and perhaps the one standout to order. Sides are embarrassing. The onion rings and fries all taste like standard frozen fare bought from Sisco distributors and amended not at all. The soba noodles are just gross, tasting like fish...how? Lastly, and I'm embarrassed to point this out, the kids chicken fingers are worse than Sonic. They totally lack depth of flavor and what total idiot thought it was a good idea to serve kids in an American-style restaurant a dipping sauce based on curry?
Atmosphere: Rocks!!! I can't wait until the temps again drop out of the 100's to come back just for drinks and some cornhole on the patio. This is one of the most gorgeous patios in North Scottsdale.
I want so badly for the Vig to succeed here. They likely will on name alone. The location is perfect for me and this area is in desperate need of good food. That doesn't mean the people are desperate though. The Vig must change and improve the menu and service or it will die here. These people in this area are accustomed to driving for what they want and won't settle in on the Vig unless the food can at least improve on a restaurant par.
To the tremendous credit of the manager, I paid my bill without comment and then he caught us heading out the door to generically ask, "how was the food?" I gave him an "mehh." And he immediately wanted to know why it wasn't great. He listened attentively and genuinely appeared to be taking note. Then, unsolicited, gave us gift cards to come back and simply enjoy the bar. He didn't try to make excuses, nor overly promise a change was coming. He simply acknowledged that he shared many of the concerns, others have said similar comments and that he and his team are committed to make the Vig a great destination. For that, the Vig gained another star.
After more than a year, I can recommend the Vig for drinks and fun...just eat before you go.
|