I've been going to The Pain Center of Arizona for probably six years. I've never had an issue with their treatments, the wait times or the people. Sure, every once in a while, they get backed up because people are late or need more time to talk with the doctor. That happens in every single doctor's office across the USA.
Dr Bucholz has been fantastic. He's got a great understanding of the problem I struggle with. He doesn't promote a particular medication and the treatments that I've had are why I continue to come back. Insurance is the determining factor in how often the procedures are done. So I make sure as soon as my insurance will accept another treatment, I'm scheduled and ready to go. I have one particular issue and that issue is resolved for a good, solid five months after the treatment. Insurance kicks in again at six months and we do the procedure again.
Great place, great people and fantastic customer service. You can't go wrong with this group. If you are judging the place on how long the wait is, pick a time first thing in the morning and you'll be back to the patient room before you know it. You have to expect some delays when you are there late in the afternoon. Unfortunately, the doctor can't control if the patient will show up on time.