I brought my 3.5yo and 15mo here on a rainy holiday and was pleasantly surprised that it wasn't too busy.
Play structure: Very large, foam padded and surrounded with netting. Lots of variety. Only complaint was that it was very dark on the lower levels since the light on the ceiling had no way to reach the lower levels and there are no windows/skylights in the play area. The wavy slides are really geared towards children 4 and up. I saw some younger children go on that almost flew off the last wave... Surprised no one got injured. There was a smaller play structure that my 15mo and 3yo enjoyed.
Service: Quick and friendly.
Price: Reasonable since I had a Groupon but I thought the $1 ride-on machines were a little pricey since Chuck E Cheese has the same sort of rides for $0.25 a token.
Cleanliness: Average. No socks policy was helpful but the carpeted area just seemed worn and old.
Food/snacks: Over priced. Not a lot of options.
A big pro is that they do allow in-and-out privileges so you can run to the mall and come back later!!!