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| - Amazing food. Awful, awful service.
The garlic bread...very good. Softer than I expected, which was nice. I also just wasn't expecting garlic bread. So it was a nice surprise.
Escargot - I was the only one at the table (of 10) to eat it. They were great! Served bubbling hot, not rubbery at all, delicious sauce. I kept the dish to dip bread into just because of the sauce.
Veal scarpariello - amazing. Everything tasted fantastic. Ok, the carrots that were on the side were a bit plain and could have been softer, but the veal itself and the sauce it was in, and the mushrooms and pasta...I left nothing on my plate.
My husband got the same and also had the same impression.
Creme brulee - fantastic. Tasted great, good texture. Pleasantly surprised.
My husband got the tiramisu and said it was great.
So why the 3 stars when the food was so amazing? Because of the terrible service.
1 - we got water. Great. But our server *never* asked us if we wanted anything else. When my husband finally stopped him to ask for a glass for my father in law, a coke for myself and other drinks, our server looked very inconvenienced by it.
2 - didn't get to order appetizers. You see I got escargot? I ordered that with my meal. Our server never asked about appetizers and went straight to meals. Also, my husband was walking with our daughter when the ordering was starting and needed an extra minute. Our server wanted to start with him. When asked if he could start with someone else's order, our server protested, but eventually did move on to the next person. You'd think starting at the next person was asking him to cut off his hand.
3 - empty glasses everywhere! Never got or was offered a refill on my drink. Or anyone else's. When my father stopped our server well after our meal was over and asked if I could get a coke, our server said I had never ordered one. Well of course I hadn't...I never had a chance to!
4 - offering dessert seemed a complete afterthought.
Will I recommend this place to anyone else? Conditionally. I'll make sure to tell them that the food was very good, but not to go if they want attentive service, are on any kind of time constraint, expect refills on their drinks, or are at all shy about getting a server's attention.
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