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  • Staff is mostly friendly but not friendly or competent enough to make up for unbelievably SLOW service. I sat down at a table in a not-very-crowded section of the small indoor seating area, right near the kitchen, so wait staff had been in and out, maybe 10 feet away from where I was sitting. I should have left after I had been waiting almost 10 minutes for any of the wait staff to even acknowledge my presence. I mean, most of them were actively looking away from me, so I couldn't even flag one down unless I called out to them (which is ridiculous--why should I have to do that to get service in a restaurant). The server who eventually came to me was kind and apologetic, so I shrugged it off and ordered a turkey club with fries/rings and a Diet Coke. About 25 minutes after I ordered (already a silly amount of time to wait for a cold cut sandwich), my server came over and said that it was so busy they hadn't gotten to make my order yet. Seriously? You guys can't make a turkey sandwich in 25 minutes? There weren't that many people ordering food anyway--it was 3:00 p.m. Most people were just ordering drinks and nachos from the bar (seriously, I was RIGHT near the kitchen, so I saw everything that left--it was almost entirely plates of fries or chips--I saw one sandwich leave the kitchen). Anyway, needless to say, I was not very happy with having to wait 45 minutes--yes, an ACTUAL 45 minutes, no exaggeration--for a damned turkey sandwich (which was also overpriced). Server comped me my Diet Coke (or just forgot I had ordered it--I didn't get a refill, so I guess that's possible). I could have walked to the mall across the street, eaten at the food court for half the price, and walked right back in less time than it took just to get my food plated at this place. Will only go back if every restaurant in a one-mile radius is closed. I'm only giving the place 2 whole stars because it was admittedly a pretty tasty turkey sandwich. But not 45-minutes tasty. Waste of time and money.
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