This location has seriously gone down hill. On a Saturday and Sunday morning these are your busiest times. This location used to be quick, friendly, stocked and good. The staff now looks tired, are always behind, and talk way too much to each other. Half of the bagels were out, up front shelves were not stocked. Cashier went to the back for 4 minutes meanwhile the line increased. I write this review as a loyal customer in hopes to see something improve. When you have staff calling each other out in front of everyone in the store and your manager clearly has no clue whats going on and peoples orders are messed up and missing items, you've got issues. As a business analyst I give my two stars. One star because this location is still open, and two stars because there is still hope to change things here. I will be going to the flamingo one from here forward.