The staff is great. But... we bought a Vape pen and it stopped working after the first day. Went in to see about exchange and they informed us that they don't exchange. Purchased a second one and it has now stopped working after 3 weeks. They didn't do something the first time. So now Out over $70 each time. Won't be going back. Recommending not to buy Vape Pens from here because of warranty and service regarding this sucks. Most stores at least warranty pens. But not here. Really bummed about it. Because the staff here are great.