The worst company ever!!! Brooke and Barbara are so rude and don't care about customer service at all!
Dropped off 8 chairs and gave them specific instructions. They called about week or so later and and said chairs were ready, got payment from me then dropped off chairs. Omg!! They were terrible! There was loose fringe that they "forgot" to cut. They stapled the cording and caused terrible indents in cording. Staple gun scratched the wood, Didn't put chair cushions back on and left a gap. So they came and picked back up and took 2 months, a ton of excuses, and stop payment to get my chairs back.
These chairs were for a client of my company. Brooke would call and give a date and that day would come and go. I would call on that day and no answer for hours then got a rude call from someone saying "we are working on them" and then another week passed same thing. I went into the shop to find out what was going on and Barbara told me to "get the f*** out". Made an entire story up to Pete (in front of me) that I was screaming but and that I said the F word and I said to her face she was lying and she agreed she lied. I had to go to my client and try to explain what was taking so long. Embarrassing!!!
They said my chairs are a "piece of s***" and that's why it's taking so long. The chairs got ruined because the first time they did it they ruined the chairs.
My other partner of my company called to find out what was going on and Pete called me every name in the book! I was getting upset because you can never talk to Pete, never get a call back and now it's 2 months later and you tell me my stuff is a "piece of s***! Are you serious!!!
When the chairs FINALLY showed up they used the same cording as before so it was all bumpy from the staples they used in the first place,
These people are trashy, unprofessional and losers. Don't use them you will regret it!!!!