I've been in here twice. I don't eat meat so I got the crabby patty it was ok, nothing to rave over. My daughter just had a regular burger and that night she was sick from it. It was so greasy it must have upset her stomach. The second time I went and I got the portabella mushroom sandwich and it too was ok. Nothing great although they did give me a side salad with it instead of those kettle chips that come with the sandwiches. I can't comment on the milkshakes because I would never pay 8$ for a milkshake. Sorry... The overall atmosphere was modern and the service wasn't spectacular but it is what I expected from a burger joint. I think it is overpriced but its the trendy place to go right now.