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  • There is a young cubby Asian girl working the customer service desk and I'm not sure if she understands what "customer service" means or what in entails. Came in yesterday to return an item, when it was my turn I walk up say "Hi good morning how are you?" and explain why I need to return the item. Not a smile from her, a hi, a blink...nothing...it was like I wasn't even standing there. She gets my return rung up in the computer and says (speaking at 500 mph without as any kind of eye contact) " you should see your return in the next 24 to 48 hours due to the weekend" and then starts to walk away. At this point I can feel my agitation start to kick in so before she completely walks away I say " so I don't need to slide my card or anything" (not in any type of rude tone)...the response I got was ".....*sigh*... if you needed to slide your card..I would've asked you to".... REALLY!?!? I'm not asking to be your freakin BFF or anything but come on, there was no need for the attitude. News flash!!!!! If you don't like you job GET A NEW ONE! Don't drive business away because you think you're doing Best Buy a favor by coming into work with a shifty attitude. Best Buy you should consider having this employee work nights. Needless to say I will definitely not be showing in this Best Buy ever again.
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