This chipotle used to be my favorite, lately it hasn't been as great but it's still good of course, because it's chipotle!!
The staff can tend to be a bit brisk and cold, but totally understandable considering how busy they are. If you come during their prime hours expect to wait in a pretty significant line, sometimes even out the door. Of course, the line goes pretty quickly but with the recent increase in online and mobile orders it's been a bit slower as the workers try to keep up with those too, in between helping the people in line. Really wish they had a separate prep line for those orders!
A common complaint with this specific chipotle is that they can be a bit skimpy with all of the portions, and more often than not people will be asking for more rice or whatnot. Usually the workers are happy to oblige so it's not a problem.
Over the past month or two the quality has been seemingly less consistent. Sometimes the rice will be quite salty or not completely cooked, but once all the toppings are added it's still pretty good, just not as great as it used to be.