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| - Good morning,
I just wanted to share my experience at the Hyde Park location in Mesa Arizona yesterday afternoon. I normally visit the other locations in Scottsdale Az, but was in the area and decided to look for a few items on my wishlist, including candles as during the summer, it's pointless to have them delivered as they melt and arrive ruined. Shortly after my friend and I arrived, we were approached by someone I assume was the manager at the time and made small talk. Afterwards I began to browse around and look for items that I had saved on my wishlist. As I started picking up items to purchase, I noticed the woman was literally behind me after each item I picked up to place behind the counter. After that another salesgirl approached me to take a dish towel, which I thought was odd,but then I didn't have to carry anything. After looking around for a few more minutes, I looked around and also noticed that other customers had items in their hands but had not received the same "special" attention that I had received. At this point I decided to check out as I felt singled out and disappointed. Upon reaching the register, the salesgirl seemed surprised that I had more items than she thought. As she rang up my purchases, I asked her if she needed my phone number for the Anthro program as she had asked the two people before me for theirs without being prompted. Afterwards as I was leaving the store, my friend had told me that after we had talked to the manager, he overheard the manager tell the other salesgirl to watch us. I was now furious, as I didn't understand why we were being watched in the first place. I was wearing a tank top and shorts with pockets with just enough room for my car keys and no bags. While I briefly considered taking the items back to return them, I decided not to as the exchange would have been heated and I was not going to let my day be ruined because your employees made snap judgments about someone for whatever reason. The funny thing about this was that all of the items I purchased were large enough for anyone to see I would have taken (cake stand, wine glasses, cookbook, Large Voluspa candle, dish towel) over $100 worth of merchandise. The reason I decided to write this is because that after having a chance to reflect on it, I find this inexcusable and will no longer support that kind of behavior by continuing to shop at that location for anything and will let anyone know who asks me about the experience I had at your store in the future.
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