We have had a slow experience at sonic each time we have gone but tonight it was horrible. We waited to be acknowledged to order on the patio for 15 minutes. No " I'll be with you shortly"...nothing. I noticed there was no traffic in the drive through. I got in our car with one person in front of me. Someone told hm they would be right with him but then nothing for 10 minutes! I finally decided to load up the kids and go to Culver's in middleton. They were busy but we were warmly greeted, promptly had our order taken, table was wiped down for us immediately and then the food was the high quality it always is. My kids like sonic occasionally but they need better management and different employees.